Questions, Answered.
What owners and office managers ask before they switch on LeadSuite AI.
Book a DemoThe basics
What is LeadSuite AI?
LeadSuite AI is an AI front office for local businesses. It answers your phone and website chat, books appointments, follows up on quotes and keeps a CRM up to date for you.
Who is it for?
Home services businesses, auto, marine and RV shops and dealers, and medical, dental and veterinary practices. Any business where a missed call is a lost customer.
Who is behind it?
LeadSuite AI is built and supported by Howell Studios.
How long does setup take?
Setup is done for you. After the demo call we build your plan, connect your calendar and phone, and train your team. The timeline depends on how many tools need connecting, and you get it in writing before we start.
Will callers know they are talking to an AI?
The AI receptionist is built to sound natural and professional, and it answers in your business name. How it introduces itself is up to you.
What does it cost?
Pricing depends on which AI roles you switch on and how busy your phones are. You get a clear number on the demo call, before any commitment.
Calls and chat
Does it replace my office staff?
It takes the calls they cannot get to and the hours they do not work. Most businesses use it alongside their team.
Can it transfer a call to a person?
Yes. You choose which calls are transferred and to whom.
Can I keep my phone number?
In most cases, yes. We confirm how your number will be connected on the demo call.
Will it work on my existing website?
Yes. The chat is added to your current site. We handle the install as part of setup.
What if it does not know the answer?
It says so, takes the customer’s details and passes the question to your team.
Follow-up and CRM
Will customers get too many messages?
You set the schedule and the limit. Follow-ups stop as soon as the customer replies, books or asks to stop.
Can it make phone calls as well as send texts?
Yes. The AI Calling Agent makes automated outbound calls for call-backs and reminders.
Do I have to write the messages?
No. We draft them with you during setup, in your voice, and you approve them.
We already use a CRM. Do we have to switch?
Not necessarily. LeadSuite connects to more than 100 other systems. Tell us what you use on the demo call and we will recommend the simplest path.
Can my team see only their own leads?
Yes. Reporting and access can be set by role.
Setup and support
Do I have to set it up myself?
No. Setup, connections and training are done for you.
Does it connect to the tools I already use?
LeadSuite connects to more than 100 other systems. Tell us what you run on the demo call and we will confirm the connection before you commit.
What if I need something changed later?
You contact the same team that set you up. Ongoing support is included.